Privacy Notice

As part of my work, I need to collect and store personal information about the people who use my services. This notice explains what information I collect, why I collect it, how it is used and how it is protected.

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The information I collect may include:

• Contact details such as your name, address, telephone number and email address.

• Date of birth and relevant demographic information.

• Information about your health, wellbeing and personal circumstances.

• Referral information.

• Assessment information, test results and clinical observations.

• Therapy records and notes.

• Reports, letters and correspondence.

• Appointment and attendance records.

• Payment and invoicing information where relevant.

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I collect and use your information so that I can:

• Provide psychological assessment and therapy.

• Maintain accurate clinical records.

• Communicate with you about appointments and services.

• Prepare reports and professional correspondence.

• Meet professional, legal and regulatory requirements.

• Manage the administration of my practice

• Electronic records are stored using secure systems with password protection, encryption where available, and multi-factor authentication.

Access to information is restricted to me/my admin support unless there is a professional, legal or safeguarding reason for disclosure.

Confidentiality and Information Sharing

Information is generally kept confidential.

However, there may be circumstances in which I need to share information, including:

• Where you have given consent.

• Where there is a legal obligation to do so.

• Where there are concerns about serious harm to yourself or another person.

• Where safeguarding concerns arise involving a child or vulnerable adult.

• Where disclosure is required by a court or other lawful authority.

Where possible, I will discuss any proposed information sharing with you.

Clinical records are retained for a period that reflects professional, clinical and legal requirements.

In most circumstances records will be retained for a minimum of seven years following the end of professional contact. Some records, particularly those relating to children, neurodevelopmental assessments, safeguarding matters or other situations where information may reasonably be required in the future, may be retained for longer.

When records are no longer needed, they will be securely destroyed or deleted.

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Under UK data protection law, you have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request restriction of processing in certain circumstances.

• Object to processing in certain circumstances.

• Make a complaint to the Information Commissioner's Office (ICO).

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If you have any questions about how your information is handled, please contact me.